Accessibility at Kelham Island Museum

The displays and facilities at Kelham Island Museum enable everyone to enjoy and explore Sheffield’s industrial heritage.

We aim to make your visit as enjoyable and inclusive as possible.

Mobility Impairment

The museum is located at Kelham Island on Alma Street, Sheffield S3 8RY which is approximately 500 metres from Shalesmoor Supertram stop.

There are 3 marked blue badge wheelchair accessible parking bays at the museum alongside more than 20 other public parking spaces and overflow carpark.

The museum is surrounded by traditional cobbled paving, but a firm and level footpath has been installed over the cobbles from the main gate. This path conveniently links the car park to the main museum building, Brearley Room, Millowners Arms, accessible toilets and Island Cafe/Bar.

There are automatic doors to the main building, Millowners Arms, Stone Garden and Crucible Shop. There is level or ramped access throughout the museum. Stairs and lifts are provided to all three floors.

Many of the exhibits are on open display. You can touch objects that are large and robust quite safely – these are clearly marked.

Visual Impairment Visual Impairment

Our Museum staff have received training to assist blind and visually impaired visitors from the team at Sheffield-based EyeCan.

Kelham Island Museum is a large building with exhibits spread over three floors.

We have installed a fixed static tactile map to help visitors with visual impairments to find their way around the site. The map is located inside the main entrance near to the reception desk.

You can also be borrow a hand held tactile map free of charge from reception. This can be taken with you on your journey around the museum. Loan copies of the map are also available before your visit on request.

The lighting in the museum varies alot. Some areas are relatively dark whilst other places have bright industrial-style lighting. We are working with our Inclusive Access Forum to improve the lighting overall and to identify exhibits that may be of particular interest to visitors with visual impairments. For example, the Stone Garden located outside the Crucible Shop, has been identified by visually impaired people as an interesting place to visit because it contains a number of tactile displays and as it has full natural light because it is an open outdoor area.

Hearing Impairment Hearing Impairment and Communication

Members of the deaf community are represented on our Inclusive Access Forum.

As part of an ongoing commitment to the needs of people with a range of sensory impairments, Museum staff have received Deaf Awareness training from Action on Hearing Loss and introductory training in British Sign Language to help in the communication with profoundly deaf people.

Staff working with children and young people have also been trained in MAKATON communication techniques. We also work with Sheffield-based Autism Plus to consider the learning and sensory needs of visitors with Autism and learning disabilities.

Kelham Island Museum can be noisy in places which may impair visitors’ ability to hear clearly.

Museum staff can help you to identify quieter areas and to advise when particularly noisy events are happening, such as the running of the River Don Engine at 12pm and 2pm.

An audio induction loop is provided at the admissions desk and a set of portable audio induction loops are available during visits and as part of guided tours.

If you are affected by noisy environments you can also borrow ear defenders from reception.

For further general information about visiting Kelham Island Museum please see our  Plan Your Visit page. Alternatively you can telephone us on 0114 272 2106 or contact us using the form below.



Watch a short film from Disabled Access Day 2016 at Kelham Island Museum. Thank you to everyone involved!

Please see the link below from Ability Lifts for a case study on the platform lift they installed in Hawley Collection at Kelham Island Museum.


Ability Lifts Case Study